Refund & Cancellation Policy

At ProCode Learning Solutions, we strive to provide high-quality online and offline training programs, courses, and educational services. This Refund & Cancellation Policy outlines the terms under which payments, cancellations, and refunds are handled.

By enrolling in any of our programs or using our services, you agree to the terms of this policy.

1. Course Enrollment & Payment

• • All course fees must be paid in full before accessing course materials or attending sessions, unless otherwise agreed in writing.

• • Fees once paid are considered confirmation of your enrollment and commitment to participate in the selected program.

2. Cancellation by Student

You may request a cancellation under the following conditions:

2.1 Before Course Commencement

• • If you cancel within 48 hours of registration and before the course start date, you may be eligible for a partial refund (after deduction of administrative or payment processing charges).

• • Cancellations made after 48 hours of registration or after course access has been granted are not eligible for a refund.

2.2 After Course Commencement

• • Once a course has started, or digital materials have been accessed, no refund will be issued under any circumstances.

• • In special cases (medical emergencies, scheduling issues, or other valid reasons), you may request a batch transfer or course reschedule, subject to management approval.

3. Cancellation by ProCode Learning Solutions

• • We reserve the right to cancel or reschedule any course or batch due to unavoidable circumstances such as insufficient enrollment, faculty unavailability, or technical issues.

• • In such cases, participants will be given the option to:
    
    1. 1. Transfer to another course or batch of the same value, or
    1. 1. Receive a full refund of the amount paid.

4. Refund Process

• • All refund requests must be submitted in writing via email to info@procodelearningsolutions.com.

• • Approved refunds will be processed within 7–10 business days from the date of approval.

• • Refunds will be issued to the original mode of payment used at the time of registration.

5. Non-Refundable Items

The following payments are non-refundable:

• • Registration or admission fees

• • Customized training sessions or workshops

• • Certification exam fees (if paid to third-party providers)

• • Study materials, digital downloads, or e-learning content once accessed

6. Third-Party Courses or Services

For programs or courses conducted in partnership with other institutions or platforms, the refund and cancellation policy of the respective partner will apply.

7. Contact Information

If you have questions or concerns regarding this Refund & Cancellation Policy, please contact us at:

ProCode Learning Solutions
📍 D.No 609, Kizhakumedu, Kalnarsampatti, Puthagaram Village, Konapattu PO, Natrampalli TK, Tirupathur District, Tamil Nadu – 635651

📧 Email: info@procodelearningsolutions.com
☎️ Administrative Office: +91-9176510149
☎️ Office Contact: +91-9176510148